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Jul 15 2011
By: spartanec2009 First Son 2 posts
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Purchased game dont work

5 replies 98 views Edited Jul 15, 2011

Hello.07/14/2011 I purchase Dantes Inferno ( full game )in playstation store  ,but I can not run a downloaded game,it also is not available in downloadlist.If you go to playstation Store page with the game out there offer me to buy it.Where is my game ? Where is my money ?I hope for a speedy solution to the problem.

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MVP Support
Registered: 03/01/2010
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Re: Purchased game dont work

Jul 15, 2011
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First Son
Registered: 07/15/2011
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Re: Purchased game dont work

Jul 16, 2011

In transaction history all ok. My account was charge to 19.99 dollars.

I wrote to customer support.

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First Son
Registered: 03/07/2009
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Re: Purchased game dont work

Jul 16, 2011

Customer Support will treat you well, I am sure you are going to be able to get your game or a refund. I personally will never buy a digital copy of a game, for the simple fact of I do not trust the network or any other download systems. Save yourself the trouble, and buy the disc. I had just bought Dante's Inferno: Divine Edition from my local walmart for $19.99, it's a good game, I am sure you will like it.

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First Son
Registered: 02/18/2011
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Re: Purchased game dont work

Jul 16, 2011

the guy with the bad pic is right, ask for a refund request because the game should appear in your download list.  call 1-800-345-7669, and give them 3-5 biz days to refund your wallet.  they will send you a email letting you know when your wallet has been refunded.

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First Son
Registered: 10/27/2012
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Re: Purchased game dont work

Oct 27, 2012

I've had a similar issue. I purchased Madden 13 via the PSN store. For a time the gae ran ok butgraphically VERY choppy, almost a slide show. I performed the normal suggestions (deleted cache, disabled media server, freed up extra space deleting old games no longer played- I have the 120 gig slim model) The problem had gotten worse and no solution to be found. Am I SOL as far as any refund or  do I have any recourse?

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