Hello.07/14/2011 I purchase Dantes Inferno ( full game )in playstation store ,but I can not run a downloaded game,it also is not available in downloadlist.If you go to playstation Store page with the game out there offer me to buy it.Where is my game ? Where is my money ?I hope for a speedy solution to the problem.
Customer Support will treat you well, I am sure you are going to be able to get your game or a refund. I personally will never buy a digital copy of a game, for the simple fact of I do not trust the network or any other download systems. Save yourself the trouble, and buy the disc. I had just bought Dante's Inferno: Divine Edition from my local walmart for $19.99, it's a good game, I am sure you will like it.
the guy with the bad pic is right, ask for a refund request because the game should appear in your download list. call 1-800-345-7669, and give them 3-5 biz days to refund your wallet. they will send you a email letting you know when your wallet has been refunded.
I've had a similar issue. I purchased Madden 13 via the PSN store. For a time the gae ran ok butgraphically VERY choppy, almost a slide show. I performed the normal suggestions (deleted cache, disabled media server, freed up extra space deleting old games no longer played- I have the 120 gig slim model) The problem had gotten worse and no solution to be found. Am I SOL as far as any refund or do I have any recourse?