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Sep 26 2011
By: Zero1349 First Son 7 posts
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Purchase not showing up on download list or under account management.

9 replies 4556 views Edited Sep 26, 2011

I recently purchased God of War Origins Collection Ghost of Sparta, and the thing didnt download correctly, so I went to the download list to redownload it, and its not there. It also doesn't show up under any of the other tabs. The only place it DID show up was in the Transaction history, but i cannot re-download it from there. If anyone can help me or give me any suggestions on what else to try, your help would be greatly appreciated.

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Fender Bender
Registered: 03/01/2010
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Re: Purchase not showing up on download list or under account management.

Sep 26, 2011

I have a problem like this too, I purchaced 3 episodes of an anime series called" desert punk"( episode 4, 5, and 6). I haven't downloaded them yet, but they are not in listed on the download page, they are in my transaction list though


Thanks Asuka424 for the Signature
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Fender Bender
Registered: 01/31/2003
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Re: Purchase not showing up on download list or under account management.

Sep 26, 2011

Contact Sony! The link ("contact us") is at the bottom of this page. They are the only ones that will be able to help you on PSN purchases.

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MVP Support
Registered: 01/09/2010
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Re: Purchase not showing up on download list or under account management.

Sep 26, 2011

ralahinn1 wrote:

I have a problem like this too, I purchaced 3 episodes of an anime series called" desert punk"( episode 4, 5, and 6). I haven't downloaded them yet, but they are not in listed on the download page, they are in my transaction list though

If you hadn't downloaded them why would they be listed in your download list?

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First Son
Registered: 08/16/2011
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Re: Purchase not showing up on download list or under account management.

Sep 26, 2011

Thanks for the help

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MVP Support
Registered: 09/17/2009
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Re: Purchase not showing up on download list or under account management.

Sep 26, 2011

BRIT-KO wrote:

If you hadn't downloaded them why would they be listed in your download list?

Playstation Store purchases that are downloadable should appear in your downloads list immediately after you purchase them.  You are not obligated to download them at that time, although they aren't absolutely guaranteed to be available later.  Games and add-ons should always be in the downloads list, whether you downloaded them or not; unless they are no longer available to anyone for download. Video content will only appear in the downloads list if you never downloaded it to that device before.

GKP
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First Son
Registered: 09/29/2011
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Re: Purchase not showing up on download list or under account management.

Sep 29, 2011

I have the same problem, I responded with some solution?

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First Son
Registered: 01/25/2011
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Re: Purchase not showing up on download list or under account management.

Oct 7, 2011

i got the same problem,but with re5 ,i emailed sony..did they solve your problem?

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First Son
Registered: 09/15/2016
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Re: Purchase not showing up on download list or under account management.

2 weeks ago
This is still a problem without a solution.
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MVP Support
Registered: 03/01/2010
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Re: Purchase not showing up on download list or under account management.

2 weeks ago

@H_O_A_G

 

Yes. 

 

Necrobumping seems to be a problem without a solution.

 

You are part of the problem.

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