Dec 20, 2013
Welcome to the PlayStation Community.
Iv been on the please wait thing for 12 hours help?
Sorry but you're going to have to be much more specific, 'please wait' thing where exactly?
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST