Mar 1, 2013
Welcome to the PlayStation Community.
A number of people are having 'issues' right now, this Thread may go some way to explaining it:
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST