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Apr 04 2014
By: A-Train5456 First Son 1 posts
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Ps4 psn cart

2 replies 282 views Edited Apr 4, 2014
The playstation store is messing up for me, every time i go to cart it just kicks me out back to the ps menu. I can't even buy a new game or DLC from there now cause i need access to the cart but every time it just loads a but than closes the playstation store. Anyone know how to fix this?
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PlayStation Support
Registered: 01/30/2013
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Re: Ps4 psn cart

Apr 4, 2014

You can try rebuilding the database in PS4 safe mode

https://support.us.playstation.com/app/answers/detail/a_id/5044/

 

Alternatively you can try purchasing through the web store 

http://www.sonyentertainmentnetwork.com/video-game-store/

 

Check your test internet connection results to see if this is not a local network issue 

http://manuals.playstation.net/document/en/ps4/settings/nw_test.html

 

Also, make sure you have the latest PS4 firmware installed.


Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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First Son
Registered: 03/19/2014
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Re: Ps4 psn cart

Apr 5, 2014

I am having the same exact issue and nothing worked. No initializing, rebuilding databse, reregistering game liscences nothing. Sony asked me to send in my system find out what the issue is. I also found that all my other account carts work, just not the one I want to.

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