AVITWeb, people are going crazy changing settings because it is part of troubleshooting but they do it driven by impatience. I have read about people formatting their whole HDD in hopes that it would some how fix their connection issues to the SONY server. Yeah I know crazy. Like I have said, before, it is congestion on the networks and they know it. If you people want to feel better about this then take the time to contact SONY support and express your frustration http://us.playstation.com/corporate/contactus/ but keep in mind that there is lot more to networking than just the SONY servers and flipping the magical fix it switch.
Dante316, Netflix has nothing to do with the PSN server. The Nefflix App on the PS3 is just a mere portal to the Netflix servers. With that said, companies like SONY & Netflix who dedicate themselves to digital distribution/cloud services are bound to undergo congestion, server issues, even unexpected outages. A recent example of this is Netflix who went dark for hours due to an Amazon web service outage.
gdq6280 wrote:Xuchilbara do you work for Sony or Moderate the boards for them? If not aren't you being a bit presumptive to think the cause is the holiday season? I mean I have owned a ps3 for every holiday season since it came out, this was never an issue before.
But if you are correct about the issue, wouldn't there in theory be lulls in the traffic where the downloads would be more likely to succeed? I have checked at 12 different intervals ranging from early morning to mid morning, to midday, to evening to late night to really late night, yet absolutely no change in the projected time to download, or the connection itself...
Wouldn't it be nice if I did work for SONY at the corporate level [Tuxedo Xuchilbara 
] Or as a community moderator [Community Cleanser Xuchilbara 
] [Sledge-ban-hammer Xuchilabra 
]
The reason I blame it on traffic congestion is because just before Christmas SONY servers were uploading files at good speeds; now it is a turtle raise. We will know for sure once Sony reports on their Christmas sales 
Perhaps you are right, and it is worst than what I've come to assume. I normally get 4-6MB/s download speeds [as I see it on the Download Manager]
I am not trying to wash SONY's hands, for it is their responsibility/duty to maintain/upgrade their servers to satisfy the demand. Happy customers = good business; specially during this season. But I also want people to remember that just as there is much more than dialing someone over a phone, there is much more to the connection between the PS3 & the PSN. With that said, PSN is a Free service. The right way to get their attention is by contacting Sony support directly, the forum are 99% end-users interaction. Earlier today I called Sony support and I was told they are aware of the issue. The more calls Sony supports receive about the issue the better.
Note: I just started to download The Unfinished Swan and this is going at 1MB/s. Slower than two days ago.
Support
Corporate
Community
