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Dec 06 2013
By: xMurkinUx First Son 1 posts
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Profile Reset after login problems

2 replies 234 views Edited Dec 6, 2013

I turned on my ps4 and attempted to play COD ghost. It said I wasn't signed in so I tried, but it said my password was no longer valid. I followed the password reset but never got an e-mail, so I just did it online. It still won't let me on my first created profile, so I made another one. I pop in COD and I am back at level 1....Is there a fix here?

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PlayStation Moderator (Retired)
Registered: 12/19/2012
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Re: Profile Reset after login problems

Dec 6, 2013

Moved from PlayStation®4 Support.

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Re: Profile Reset after login problems

Dec 6, 2013

Go through the options listed in the link below to attempt to reset the password for the original account.  If you encounter difficulty, you will have to call Customer Support as suggested in the link.

 

https://support.us.playstation.com/app/answers/detail/a_id/2539/related/1

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