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First Son
Registered: 11/21/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

Going through account managment (throught the PS3) as BX_BORN suggested worked for me, thanks many.

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First Son
Registered: 07/25/2004
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Re: Problem with Welcome Back free games

Jun 3, 2011

same thing here. Thanks, BX_BORN I will try that when the PSN and all is a little more reliable.

UPDATE: It is downloading now.

It seems to be working (terribly slowly) for me.

I SUGGEST WAITING A BIT until PSN is more reliable. The promo is going for 30 days. I'll wait for my other freebies before DLing again.

ACK_MINDSEYE

Eat My Justice!!
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First Son
Registered: 06/03/2011
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Re: Problem with Welcome Back free games

Jun 3, 2011

I have this problem too, I tried to call the PSN hotline to see if they could help, it was busy

Edit: Nevermind, BX_BORN's suggestion worked

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First Son
Registered: 01/30/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

BX_Born is on the money!

account management - transaction management - service list - Scea promotions

Thanks for your info BX!

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Lombax Warrior
Registered: 12/23/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

same here, everytime i click for "get now" it tells me "an error has occurred 80710D36" or "This content cannot be selected at this time." Now if i circle out, it's not going to be there any more?

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First Son
Registered: 03/03/2011
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Re: Problem with Welcome Back free games

Jun 3, 2011

Indeed it is.  Thanks for the tip, I would have never thought to go digging through the account management options.  I still get an error everytime I try to download the content (and half the time I try to do anything else PSN related for that matter) but it's good to know I didn't lose the option.

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First Son
Registered: 09/27/2005
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Re: Problem with Welcome Back free games

Jun 3, 2011

Sweet, thanks BX! Now I just have to wait till I can get into Account Management... Again, an error code stands between me and my games.........

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First Son
Registered: 02/14/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

THX BX. Worked like a charm. After fight through all the errors, I'm currently downloading my second game.

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Wastelander
Registered: 10/08/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

Thanks for your help BX!

Please note that this error code is related to the high volume of traffic currently experienced.

If anyone else is getting other error codes, feel free to check out the handy Knowledge Center and the (soon-to-be-posted) Q&A's regarding the Welcome Back Package.

Best of luck!

- Retro

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Lombax Warrior
Registered: 12/06/2010
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Re: Problem with Welcome Back free games

Jun 3, 2011

tried your idea but that promotion thing isnt in my services list so it didnt help me at all I got the error code and cant download a thing

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