I am sort of having trouble filing some complaints through our complaint form. I completed everything and a blue bar appears saying "Your complaint is about to complete" ABOUT. Yet the blue bar literally remains there for a long time and doesn't go away or change. So i decided to click enter again and the each time I do I need to retype the codes. It's so frustrating because I know I typed them right and I need to do it over and over again. That gives me a headache. errr any ideas?