02-21-2013 07:54 PM
I just purchased a $20 PSN card. Whenever I enter the Pin for the card on the PSN store it says " The Prepaid Card code you entered is incorrect or is no longer valid". I've tried to enter the code with all caps and lower case. I have also tried to enter it using https://account.sonyentertainmentnetwork.com/cam/a
Is this a new problem with the most recent PS store update?
Any assistance would be greatly appreciated.
02-23-2013 06:05 PM
Same here. I just got a $50 card as a gift from my family for my birthday. I tried inputing it on the PS3 and get the "an error has occurred". On the PC, I get "The Prepaid Card code you entered is incorrect or is no longer valid", even though the previous screen validated it was worth $50.
Why, Sony, are you ruining my birthday?
03-04-2013 06:23 PM
Aparently there is nothing Sony can do for this error. The card has to be returned to the retailer and re-scanned to activate it.
Sony service may tell you to send them pics of the front, back, and original reciept, but they'll email you a week later and tell you there's nothing they can do about it.