I just purchased a $20 PSN card. Whenever I enter the Pin for the card on the PSN store it says " The Prepaid Card code you entered is incorrect or is no longer valid". I've tried to enter the code with all caps and lower case. I have also tried to enter it using https://account.sonyentertainmentnetwork.com/cam/account/giftcard/redeem-gift-card-flow.action?execu... . So far it has always given me the same message. I have also tried it using my roommates ps3 and have received the same message on the playstation store. Both accounts used were master accounts on 2 separate ps3's. The card was activated at a local grocery store earlier this evening. I do still have the receipts from the purchase.
Is this a new problem with the most recent PS store update?
Any assistance would be greatly appreciated.
Same here. I just got a $50 card as a gift from my family for my birthday. I tried inputing it on the PS3 and get the "an error has occurred". On the PC, I get "The Prepaid Card code you entered is incorrect or is no longer valid", even though the previous screen validated it was worth $50.
Why, Sony, are you ruining my birthday?
Aparently there is nothing Sony can do for this error. The card has to be returned to the retailer and re-scanned to activate it.
Sony service may tell you to send them pics of the front, back, and original reciept, but they'll email you a week later and tell you there's nothing they can do about it.