So i have been trying to purchase games from the Playstation Store and when I try i get an error has occurred with the error code (80023171) which there is no information about. I have tried multiple credit cards which are valid and tried to add funds online with nothing working. Anybody know how to fix this issue?
Yes the cards are from the same country as I live in. I called and they all are working fine so I'm not sure why they won't work on PSN and i get some mysterious error code when I try to use them.
same over here.... I hope this can be fixed quick, could it have something to do with the recent update? if so, reset it the way it was till the problem is resolved... I need to get my season pass also...
Figured it out on my own last night. Posting here for anyone who finds this post in the future. I had to redo my credit card. Although the credit card # was already there when I went into the billing info, I had to just re-enter it all again. I'm not sure, but I think the expiration year was missing. In any event, start all the way from the begining with the billing info. Sign in, go into your account management and re-enter the billing information. That's what did it for me. I also had to reset my password for I assume a different issue. My password (which I KNEW was correct), wasn't letting me sign in for whatever reason. So I reset it with a new password, then went on to re-enter my billing info.
So if just re-entering the billing information alone doesn't work, first try resetting the password, log-in to the network, and then enter the billing information all over again. Probably just need to redo billing info, however these were the exact steps that I followed, and it worked. Don't think the resetting password is needed, but mentioning it just in case.