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May 15 2011
By: CommanderAME2 First Son 1 posts
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PlayStation Network Password reset problems.

23 replies 20730 views Edited May 15, 2011

Ok, I'm trying to reset my PSN account password on my PS3. So I type in my old info and it says "your password is no longer valid" So I hit ok. Then it says a "server error has occurred." When you hit ok, it goes to the XMB. I searched around and the alternate  method is to hit I forgot my password. So I entered all the mumbo jumbo needed. Then you are supposted to hit confirm to send an e-mail with further instructions, so I hit confirm then an message pops up saying "An error has occurred (800232156)"

Then I tried to login at the PlayStation website. Finally, I get a message say instructions will be sent withen 24 hours. But I did this yesterday.........

No e-mail.

I contacted support.......

No response.

WHAT DO I DO NOW?!?!?!?!?!

P.S. I'm in California so PSN is turned on in my area.

HELP PLEASE!!!!!

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Treasure Hunter
Registered: 12/16/2008
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7785 posts
 

Re: PlayStation Network Password reset problems.

May 15, 2011

Try logging in at us.playstation.com, and getting another e-mail sent. The e-mail took about half an hour to arrive for me.

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First Son
Registered: 03/24/2011
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Re: PlayStation Network Password reset problems.

May 15, 2011

I've been trying non-stop. No matter what, no e-mail

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First Son
Registered: 09/16/2008
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Re: PlayStation Network Password reset problems.

May 15, 2011

i got same problem, 4 ps3's and 3 was fine other get same error as you , still no email, 3 hours ago now

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Gaming Beast
Registered: 07/27/2007
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Re: PlayStation Network Password reset problems.

May 15, 2011

yep. mine says "an error had occurred"

At the moment, I'm unable to reset my password.

Help is much appreaciated.

sav
>>>>>>> EVERYONE GO TO MCSERIES DOT COM NOA!!!
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MVP Support
Registered: 03/01/2010
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24785 posts
 

Re: PlayStation Network Password reset problems.

May 15, 2011

CommanderAME2 wrote:

Ok, I'm trying to reset my PSN account password on my PS3. So I type in my old info and it says "your password is no longer valid" So I hit ok. Then it says a "server error has occurred." When you hit ok, it goes to the XMB. I searched around and the alternate  method is to hit I forgot my password. So I entered all the mumbo jumbo needed. Then you are supposted to hit confirm to send an e-mail with further instructions, so I hit confirm then an message pops up saying "An error has occurred (800232156)"

Then I tried to login at the PlayStation website. Finally, I get a message say instructions will be sent withen 24 hours. But I did this yesterday.........

No e-mail.

I contacted support.......

No response.

WHAT DO I DO NOW?!?!?!?!?!

P.S. I'm in California so PSN is turned on in my area.

HELP PLEASE!!!!!

what time yesterday? Has it been 24 hours?

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First Son
Registered: 03/07/2009
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Re: PlayStation Network Password reset problems.

May 15, 2011

I had the same problems 3 times then it all of sudden worked. I think its network traffic keep trying.

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First Son
Registered: 03/10/2011
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Re: PlayStation Network Password reset problems.

May 15, 2011

I have tried all of the above no luck either. Sucks hopefully it gets fixed soon.

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First Son
Registered: 05/15/2011
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Re: PlayStation Network Password reset problems.

May 15, 2011

my family is having the same prob...anyone know what should i tell him..ive been up and online since this morning

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First Son
Registered: 03/07/2009
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Re: PlayStation Network Password reset problems.

May 15, 2011

read my post

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