Ok just need some clairification here... My friend got banned from his account yesterday. He called playstation and they told him it was for a message he sent to someone else cause they took offence to it.. We both get what they were saying to him except this.. We both explained we were OUT OF THE COUNTRY ( military reasons) for the past 2 weeks and someone must have hacked his account.. We were told they can't help us.. that he will just have to deal with ban for 7 days... We asked to see the messages and prove that this happend so we can bring this to there attention.. They kept telling us they do not care it is his responsiblity to safegaurd his playstation.. FYI HIS PLAYSTATION WAS WITH MINE LOCKED UP IN A LOCKER ON FORT CARSON!!!! No way anyone could get to it at all.. I'm confused on how they can ban someone but refuse to show him the proof or tell him what the messages said???????? And we have proof we were out of the country on military assignment.. Why are they refusing to help us out at all???
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There was no hack. Your friend either didn't secure his password, shared it with someone or had one that was easy to figure out. Posting here will not help him. If he can, he should try to reason with SCEA's CSR/Moderators or let the banishment run it's course.
From this incident, he should change his password, not share it with anyone andmake sure it's difficult to figure out.
First off I know for a fact he didn't give no one his infromation.. i live with him in the barracks.. Second if someone found out his password cause it was easy or not is hacking...the definition of Hacking is To gain access to (a computer file or network) illegally or without authorization.
Thank you Cyb3rf34k-iso .. Thats probly it.. Why playstation could just tell us on the phone to solve this issue would of been easier.. They make things so difficult for no reason.. All they said was we can't help you at this moment.. We can't tell you anything.... As for Conrad you might want to stop posting until you get ur facts more straight.. Cyb3rf34k-iso
probably an older cursed message he sent to someone, and that someone reported him.
the report process take some times, then he got ban.
That could be it, too.