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Nov 03 2013
By: Lancelet_ First Son 1 posts
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Paypal: "Your transaction was unsuccessful."

2 replies 1376 views Edited Nov 3, 2013

 i got the error then i realized later that they still took money from my account(got a message from the bank service). i want my money back.

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MVP Support
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Re: Paypal: "Your transaction was unsuccessful."

Nov 3, 2013

Lancelet_ wrote:

 i got the error then i realized later that they still took money from my account(got a message from the bank service). i want my money back.


You'll need to contact PayPal.

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PlayStation Support
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Re: Paypal: "Your transaction was unsuccessful."

Nov 5, 2013

If you did not receive an Order Confirmation number from Sony, the order was not processed.  What could have happened was that Paypal submitted the funds, and Sony did not accept the funds and complete the transaction.  In that case, the funds would be held in a pending state until the transaction is confirmed as cancelled with the funds returned to your Paypal account.  If the tranaction was cancelled, it can take a few days for the funds to be returned to your account.

 

If you do have an email from Sony about your order being confirmed, you can try Contacting Support with your PSN transaction number.

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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