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Oct 02 2013
By: hadithebeat First Son 1 posts
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Paypal payment

1 replies 147 views Edited Oct 2, 2013

Hi , I recently used paypal to add funds to my PSN wallet , It said that the transaction was unsuccesful but the funds were removed from my paypal account . Please help I want to know where my money went :smileysad:

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PlayStation Support
Registered: 01/30/2013
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Re: Paypal payment

Oct 3, 2013

Hi hadithebeat,

 

Here's a little bit more information on how PayPal Transactions on the PS Store work

https://support.us.playstation.com/app/answers/detail/a_id/4683/

 

If the transactions were unsuccessful, Sony did not take the funds Paypal offered.  Paypal most likely has the funds held in a pending state that will be re-credited to your account when the tranaction processes as unsuccessful one.

 

To confirm, you can try reaching out to Paypal support as they will have access to your paypal account details.

 

https://www.paypal.com/webapps/helpcenter/helphub/home/

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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