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Oct 01 2013
By: munnsy1 Fender Bender 3872 posts
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Parental Restriction

11 replies 720 views Edited Oct 1, 2013

Back in 2010 I couldn't access online games due to me (stupidly) putting my real age on my account. I callled up Sony and they simply unlocked my account so I could play online in games above my age.

 

I have played: 15's, 16's and 18's.

 

Now on GTA V it says I can't access due to parental restrictions? Can someone shed some light, thanks.

 

Phoning does not help, the custom service line sucks.

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MVP Support
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Re: Parental Restriction

[ Edited ]
Oct 1, 2013

munnsy1 wrote:

Back in 2010 I couldn't access online games due to me (stupidly) putting my real age on my account. I callled up Sony and they simply unlocked my account so I could play online in games above my age.

 

I have played: 15's, 16's and 18's.

 

Now on GTA V it says I can't access due to parental restrictions? Can someone shed some light, thanks.

 

Phoning does not help, the custom service line sucks.


I find that very hard to believe but if you say it's true then that's the only way it'll work again. You don't have to phone there is a livechat option.

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Fender Bender
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Re: Parental Restriction

Oct 1, 2013

ne1atall wrote:

munnsy1 wrote:

Back in 2010 I couldn't access online games due to me (stupidly) putting my real age on my account. I callled up Sony and they simply unlocked my account so I could play online in games above my age.

 

I have played: 15's, 16's and 18's.

 

Now on GTA V it says I can't access due to parental restrictions? Can someone shed some light, thanks.

 

Phoning does not help, the custom service line sucks.


I find that very hard to believe but if you say it's true then that's the only way it'll work again. You don't have to phone there is a livechat option.


Apparently it's a policy change, they can't unlock them since 2010. But as mine is unlocked I don't see the problem.

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Re: Parental Restriction

Oct 1, 2013
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Fender Bender
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Re: Parental Restriction

Oct 1, 2013

ne1atall wrote:

I doubt they ever disabled anyones parental controls.....


If it does sound like I meant that my apologies. I don't mean that.

 

I can't play a (18) game on my (15) account for the first time since having my account unlocked, I am trying to figure out why that is and how to play it.

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First Son
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Re: Parental Restriction

Oct 2, 2013

I am experiencing the same problem I rang sony back in 2009 to remove parental restrictions which they did and have been able to play all types of games, for instance the last of Us is rated R for restricted (Australia) I have played that extensively online

I contacted Rockstar but the person who answered had no idea, granted they seemed very young and un experienced

I will let you know if i find a solution

 

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Re: Parental Restriction

Oct 2, 2013

Agent_627 wrote:

I am experiencing the same problem I rang sony back in 2009 to remove parental restrictions which they did and have been able to play all types of games, for instance the last of Us is rated R for restricted (Australia) I have played that extensively online

I contacted Rockstar but the person who answered had no idea, granted they seemed very young and un experienced

I will let you know if i find a solution

 


Cheers man, as will I for you.

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Fender Bender
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Re: Parental Restriction

Oct 2, 2013

Rockstar are looking into it, it's a widespread issue.

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First Son
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Re: Parental Restriction

Oct 2, 2013

where did you here that? just curious, cause I haven't found any info on the issue at all

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Fender Bender
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Re: Parental Restriction

Oct 2, 2013

Someone at Rockstar, he claimed je received that information 3 hours before (so 3 hours before ^^ time). I guess some people are more informed than others.

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