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Jul 16 2012
By: Killzone3265 First Son 5 posts
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PSN stole $10 from my credit card

4 replies 550 views Edited Jul 16, 2012

I was trying to add funds to my psn using a prepaid vanilla mastercard, and it kept saying card information invalid. SO. I tried again a few times, and it still said invalid. I go to check the vanilla mastercard site, and it says 10 new transactions were made, all on psn. Seemingly every time it said my card information was invalid on psn, it took $1 from it each time. I knew about the 1 charge, but they said it was AFTER adding funds to psn. Seriously, **bleep**?

 

here's the proof:

 

 07/16/2012 03:56 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR8L9448
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 03:57 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR8U8R47
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 03:59 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR8PVV48
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 03:59 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR8YXI47
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 04:03 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR8UUN48
150200 Pending **bleep**Smiley Tongueurchase$1.00 

 

 07/16/2012 04:05 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SURT1HB57
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 04:06 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SURN0KS48
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 04:06 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR87TE47
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 04:07 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SUR88F747
150200 Pending **bleep**Smiley Tongueurchase$1.00

07/16/2012 04:11 PMPLAYSTATION NETWORK 

877-971-7669 , 
Reference: SURN6L748
150200 Pending **bleep**Smiley Tongueurchase$1.00 

 

i demand some sort of refund, because even after all this it STILL DOES NOT RECOGNIZE THE CARD ON PSN.

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Treasure Hunter
Registered: 07/21/2010
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8267 posts
 

Re: PSN stole $10 from my credit card

Jul 16, 2012

Welcome to the forums...

 

If I may I think you would be better off talking to a MOD about this issue.

 

You can reach them by click on any of the links below.

 

The Forum Moderation Team

PSForumMods

HomeForumMods

MercuryValentine

TraWnza

desertlighthouse

vintageflamingo

 

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MVP Support
Registered: 01/09/2010
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41801 posts
 

Re: PSN stole $10 from my credit card

[ Edited ]
Jul 16, 2012

Welcome to the PlayStation Community.

 

Unfortunately Speedy a Moderator will be unable to assist the OP with this, I however can!

 

To begin with please calm down,  NO ONE STOLE ANYTHING FROM YOU!

 

Pre-Paid credit cards are not accepted on PSN, the multiple $1.00 charges are credit checks being made for all the unsuccessful attempts you made to purchase from the PlayStation Store, the $1.00 charges will be returned to your credit card in due course.

 

I would suggest you use your pre-paid credit card to purchase a PSN card & add the funds that way.

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Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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Monster Hunter
Registered: 07/20/2012
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36 posts
 

Re: PSN stole $10 from my credit card

Jul 20, 2012
Call your credit card company asap and explain what happened they should be able to do a chargeback. All of those charges listed look like pre-auth transactions and PSN shouldnt have done more than one. In future don't trust psn with your primary credit card. You can instead use a prepaid credit card or better yet buy a psn card. Either of those if anything goes wrong you can only lose a relatively small amount.
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MVP Support
Registered: 01/09/2010
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41801 posts
 

Re: PSN stole $10 from my credit card

Jul 21, 2012

CaptainJames99 wrote:
Call your credit card company asap and explain what happened they should be able to do a chargeback. All of those charges listed look like pre-auth transactions and PSN shouldnt have done more than one. In future don't trust psn with your primary credit card. You can instead use a prepaid credit card or better yet buy a psn card. Either of those if anything goes wrong you can only lose a relatively small amount.

Sorry CaptainJames but there are a couple of errors in your response.

 

Firstly there is no need for the OP to call the credit card company, the charges are indeed pre-authorization charges, there are so many of them because the OP tried that many times to purchase something, the OP will be refunded all of the $1.00 charges.

 

Also pre-paid credit cards do not work on PSN.

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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