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Dec 02 2013
By: MtlQc_Mart First Son 2 posts
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PSN status says 'Online' but I still can't redeem 50$ gift card

3 replies 6972 views Edited Dec 2, 2013

PSN status says 'Online' but I still can't redeem 50$ gift card...  At minimum one should expect is some error code I could search for and present to support...

 

And support wont let you write to it, you either wait and call (30 minutes+ wait time) and Chat is completely blocked from heavy demand...

 

And yes...  I enter the code as is, I tried EXACTLY as written on their notes: Case sensitive with the -, then without, overtime the dialog confirms my code with spaces, and meekly says "An error occured" (if French, being from Quebec), you get the jist of it...  And Yes Quebec is part of the US support domain...

 

I've entered this $%!#! code 20 times in three days.  

 

 

Martin

 

 

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MVP Support
Registered: 08/18/2009
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Re: PSN status says 'Online' but I still can't redeem 50$ gift card

Dec 2, 2013

Temporal solution to the problem

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and you are done.

KANE-FIRE

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First Son
Registered: 12/02/2013
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Re: PSN status says 'Online' but I still can't redeem 50$ gift card

Dec 2, 2013
Your solution may work, but I was able to login and redeem via the Sony Entertainment Network
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Treasure Hunter
Registered: 10/10/2005
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Re: PSN status says 'Online' but I still can't redeem 50$ gift card

Dec 3, 2013

KANE-FIRE wrote:

Temporal solution to the problem

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and you are done.


what about ps4?

wssclanXbox one: Phew Phew Phew.
Ps4:BANG BANG BANG.
Outcome: Xbox One is down call the ambulance"Wii U Wii U Wii U
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