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First Son
Registered: 04/04/2014
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Apr 4, 2014

Thank you! it worked. Not only that, but it increased my PS4 speed from 1mbps to 3mbps Smiley Very Happy!!

 

 

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First Son
Registered: 04/30/2014
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Apr 30, 2014
You the man!! It worked changing DNS is the way
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First Son
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

May 15, 2014

i got another solution.

 

1.- set a static IP adress for PS4 (this page will aid you: portfoward.com).

2.- restart your PS4.

3.- Go to Settings / network / set up internet connection.

4.- set Lan /Wi-Fi method.

5.- set custom set up.

6.- enter your Static IP, gateway, subnet mask, default gateway, primary DNS and Secunday DNS (all info is obtained in the router's page).

7.- all remaining settings can be put in automatic.

8.- test your internet connection and enjoy. Smiley Happy

 

Hope this will help you.

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First Son
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

[ Edited ]
Aug 14, 2014

(sorry for bad english. not native) I usually have this same **** error, and it is my worst problem with the PS4 right now. I have found a solution that works  most of the time (for me). I just hit "Test Conection" a lot of times, (sometimes like 10 or 11 times) and it simply works. I don´t know what happens, I just kept "rage clicking" like a retarded one day, and then...PUF....internet.

 

Edit: language

U--J

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First Son
Registered: 08/14/2014
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Aug 14, 2014
For me, I disabled WMM no acknowledgement , enabled WMM and WMM apsd on my router and it works fine now.
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First Son
Registered: 03/17/2013
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Aug 16, 2014

Thanks Bro, that worked perfectly :  Secondary DNS 8.8.4.4 everything else just leave alone.  

thanks again

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First Son
Registered: 09/30/2014
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Sep 30, 2014

My friend... Thank you...

 

You don't know how much this means to me!

 

Don't think you just helped someone play games again. You helped me calm down. For the first time in my life I'm alone. Away from family and friends. My mother just left this morning on a flight back home and the goodbye was pretty emotional. And I'm all alone now. This PS4 is the only thing linking me to the feeling I had when i was back home. You just made my 1 year stay in another country much more bearable.

 

Seriously....

Thank you :')

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First Son
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Oct 23, 2014

Honestly this was trial and error, but mine finally worked. 

 

1. open up your computer on the desired network (even if it is wifi)

 

2. Open up the command prompt (Windows+R  then type CMD)

 

3. while in the command prompt type ipconfig and hit enter

 

4. Use your subnet mask as your primary DNS 

 

5. for your secondary DNS use 8.8.8.8

 

6. Test your connection

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First Son
Registered: 10/30/2014
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Oct 30, 2014

Hey bro! Please could you help mi, i see that you you solved your problem, i have the error CE 339915 too. What have you done exactly? Thank you!

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First Son
Registered: 04/27/2015
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Re: PS4 Error CE-33991-5 ----- Can't connect to the internet

Apr 27, 2015

I didn't think that changing the dns would work, but it really did. Thanks!

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