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First Son
Registered: 08/26/2010
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Re: PS Store Showing Free Items When It's Not

Mar 28, 2013
The money goes to the psn wallet.
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Lombax Warrior
Registered: 03/17/2010
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Re: PS Store Showing Free Items When It's Not

Mar 28, 2013

Thanks mochuuu. Much appreciated.

 

I was very surprised to see the game disappear from my download list before any refund!

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First Son
Registered: 12/24/2012
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Re: PS Store Showing Free Items When It's Not

Mar 29, 2013
I know that but will it ever return back to the bank accounts where the money was taken from in the first place. Least for me.
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SIEA
Registered: 06/22/2009
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Re: PS Store Showing Free Items When It's Not

Apr 3, 2013

Hi everyone, 

 

The refunds should now be complete for Rayman 3 HD and Might and Magic: Clash of Heroes. 

 

The refunds should have went straight to your SEN Wallet and will be there no later than this Friday 4/5. 

 

If you're concerned about the initial purchase hitting your bank card; please contact Customer Service and they will review on a case by case basis. I do not recommend contacting your nack to dispute the charge, otherwise, that card will not be able to be used on PSN going forward. 

 

Thank you

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Hekseville Citizen
Registered: 10/08/2008
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Re: PS Store Showing Free Items When It's Not

Apr 5, 2013
So no 5$ voucher for us I never received a pm
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First Son
Registered: 07/10/2009
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Re: PS Store Showing Free Items When It's Not

Apr 23, 2013

Did anyone else not receive their refunds for those two games?

I've had to contact customer service twice ever since morgan posted that the issue was resolved, and I'm still waiting...

 

I just don't understand how this process can take so long and not be resolved for everyone...

What a headache... Cat Sad

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