02-12-2013 04:16 PM - last edited on 02-19-2013 01:38 PM by mochuuu
I went on to pick up Kat and Emmet for PSA and a bunch of other items for the game also came up as free so I grabbed 2, checked my email and guess what? I just paid 49 cents a piece. No confirmation I was paying on my PS3, the price clearly stated FREE throughout and I am thoroughly disgruntled.
COMMUNITY MANAGEMENT EDIT:
Hey guys, I'm aware of this issue and will be investigating. You can follow this issue in the following thread.
I have blocked replies to the above thread so you can Subscribe to it and get updates when an SCEA Rep replies.
Community Management UPDATE 3 (2/14 @ 2:32p PST)
We're continuing to identify everyone affected, but one point of clairifcation; we're using our reporting tools to identify those affected. There is no need to post on a forum or anything like that =) Please continue to stand by as we continue to ensure all heads are counted. Thank you.
COMMUNITY MANAGEMENT UPDATE 4 (2/19 @ 1:35pm PST)
We're finalzing gathering the users affected by the issue. Refunds will be pushed to PS3 inboxes (accessed on the XMB) within 1 - 3 weeks; but we'll be working on ensuring they arrive as soon as possible. Thank you for your patience.
02-12-2013 04:21 PM
02-12-2013 04:28 PM
Same here. As usual I accessed the Store to buy some stuff and grab the free things too. So NBA 2k3 and the "new" Alien Breed was signed as free. So I click hopping that where some kind of confirmation about and guess what, nothing. Look weird. So when I tried buy the game that a i really want I have the message that I have no more funds in my wallet. I don't receive any message to confirm the purchase. I clicked and the download started immediately. Oh my...
02-12-2013 04:30 PM
It's not easy, I'm outside the US right now, I think due to the massive error everybody with the same problem must have their money back, also I'm not really interested in these games, I prefer my funds back than the games
02-12-2013 04:33 PM