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Feb 13 2013
By: Smashbro29 First Son 23 posts
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PS Store Showing Free Items When It's Not

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305 replies 8711 views Edited Feb 19, 2013

I went on to pick up Kat and Emmet for PSA and a bunch of other items for the game also came up as free so I grabbed 2, checked my email and guess what? I just paid 49 cents a piece. No confirmation I was paying on my PS3, the price clearly stated FREE throughout and I am thoroughly disgruntled.

 

COMMUNITY MANAGEMENT EDIT: 

 

Hey guys, I'm aware of this issue and will be investigating. You can follow this issue in the following thread. 

 

http://community.us.playstation.com/t5/PlayStation-Plus-Support/Alien-Breed-Showed-Free-for-Plus-Mem...

 

I have blocked replies to the above thread so you can Subscribe to it and get updates when an SCEA Rep replies. 

 

Community Management UPDATE 3 (2/14 @ 2:32p PST)

 

We're continuing to identify everyone affected, but one point of clairifcation; we're using our reporting tools to identify those affected. There is no need to post on a forum or anything like that =) Please continue to stand by as we continue to ensure all heads are counted. Thank you. 

 

 

COMMUNITY MANAGEMENT UPDATE 4 (2/19 @ 1:35pm PST)

 

We're finalzing gathering the users affected by the issue. Refunds will be pushed to PS3 inboxes (accessed on the XMB) within 1 - 3 weeks; but we'll be working on ensuring they arrive as soon as possible. Thank you for your patience. 

 

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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

The EXACT same thing happened to me with nba2013 and rayman 3 HD...

Is there a refund for this, paying 30$ for this is ridiculous...

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Re: I am INFURIATED at the Store right now

Feb 13, 2013
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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

same for me with alien breed and rayman 3 

I just donwloaded the games cause they were marked as free, I prefer now a refund than the games

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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

Same here. As usual I accessed the Store to buy some stuff and grab the free things too. So NBA 2k3 and the "new" Alien Breed was signed as free. So I click hopping that where some kind of confirmation about and guess what, nothing. Look weird. So when I tried buy the game that a i really want I have the message that I have no more funds in my wallet. I don't receive any message to confirm the purchase. I clicked and the download started immediately. Oh my...

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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

It's not easy, I'm outside the US right now, I think due to the massive error everybody with the same problem must have their money back, also I'm not really interested in these games, I prefer my funds back than the games

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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

Same thing happened to me also, its pretty irritating....

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Re: I am INFURIATED at the Store right now

Feb 13, 2013
It happened to me with Alien Breed. Was charged $7.99 Smiley Sad
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First Son
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Re: I am INFURIATED at the Store right now

Feb 13, 2013

I didn't get no Alien game, I'm talking about so many things...

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