hello everybody .
i just bought a PSN CARD ( 50 USD ) and my id is american
and when i want to add it to my wallet :
" the code you entered may not be correct or may no longer be vaild .
please check your entries ''
i didnt use it before !
and it is new !
plz help me
Check your code, write everything again and when it didn't work, then you'll have to make another profile and select the country you have the card from. Did you buy the card from Germany? The profile has to be from Germany, too, then. That should work, but when it didn't work, write what happened and I'll help you. Are you, btw, from Europe or from US? Just askin'.
Welcome to the PlayStation Community.
I know you said the card you purchased was a USD PSN Card & your account is an American one, are you currently in the USA?
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST
I used the country Germany as example, because I wanted you to understand what I'm saying.
Just make another profile and select the country you bought the card from. Redeem the card and it should work. You'll have to buy a new card, if that doesn't work.
Just give me one second to understand what you just said.
The card you bought is from the us, but you didn't buy the card from the us. That's not important, because we only need you to have the country from the card and the country from the profile to be the same. The card is from the us, your profile has to be from the us. Select us as country and the code should work for you. It doesn't, then your card will be the problem.