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Aug 28 2013
By: klumsykid First Son 11 posts
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No email for refund?

2 replies 560 views Edited Aug 28, 2013
This is second time a tried to get a refund it was for a saints row the third bloodsucker pack so I bought the pack and it didn't work so since I went pack to playstation store and re downloaded it turns out since I have the full package version I have to buy it from the saints row in game store and I called and they said they would email me but I been like 6 days and still no email last time I didn't get an email either so..? Do I just call and ask
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PlayStation Support
Registered: 01/30/2013
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Re: No email for refund?

Aug 28, 2013

Hi klumsykid,

 

I'm not aware of any specific email addresses for refund requests, but you can reach customer support through Live Chat and Phone Options:

 

Contact Options:

http://us.playstation.com/support/contact_options/index.htm

 

PSN Refund Policies:

https://support.us.playstation.com/app/answers/detail/a_id/344/

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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First Son
Registered: 06/16/2011
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Re: No email for refund?

Feb 25, 2015

Hey man,

 

Were you able to to get that refund? I'm having a similiar issue right now,  it's been a few days and no response or email from the 2 chat sessions that I had concerning the item that I bought on PSN

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