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May 05 2013
By: JPG2105 First Son 3 posts
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Never received my March saving promotion voucher

5 replies 146 views Edited May 5, 2013

I called support they said I should get it by May 1st. It is now May 5th and I have not received my $10 credit and I spent over $60 during the promotion period. Really want to use it to get one of the games on sale this week.

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MVP Support
Registered: 09/17/2009
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Re: Never received my March saving promotion voucher

May 6, 2013

There is nothing that anyone reading this forum can do about that.  You will have to contact customer support again.

GKP
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First Son
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Re: Never received my March saving promotion voucher

May 6, 2013

Decided to check my ps3 xmb messages and found my voucher. It says it was received on April 13th which is impossible as I did not own a ps3 until April 27th (vita only). I never received any email, so it looks like anyone who doesn’t own a ps3 will not receive the voucher code. If this true I am very disappointed with Sony

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Re: Never received my March saving promotion voucher

May 6, 2013

JPG2105 wrote:

Decided to check my ps3 xmb messages and found my voucher. It says it was received on April 13th which is impossible as I did not own a ps3 until April 27th (vita only). I never received any email, so it looks like anyone who doesn’t own a ps3 will not receive the voucher code. If this true I am very disappointed with Sony


I don't have the exact details but I know that to be untrue, if you own a PS3 the message/code was sent via XMB message, if I'm correct if you had a VITA it was sent via email.

 

BRIT-KO

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First Son
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Re: Never received my March saving promotion voucher

May 6, 2013

I wonder why I never received an email. If did not own a ps3 when the vouchers where supposed to be sent out, shouldn’t I have gotten an email, also how can I receive an xmb message dated before I had a ps3 linked to my PSN account. I’m just saying that Sony excluding vita only users is not an unreasonable conclusion one might draw with the given information. I’m not saying it’s true I’m only speculating.

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Re: Never received my March saving promotion voucher

May 6, 2013

JPG2105 wrote:

I wonder why I never received an email. If did not own a ps3 when the vouchers where supposed to be sent out, shouldn’t I have gotten an email, also how can I receive an xmb message dated before I had a ps3 linked to my PSN account. I’m just saying that Sony excluding vita only users is not an unreasonable conclusion one might draw with the given information. I’m not saying it’s true I’m only speculating.


I can see why you would think that & have some concerns, I  also know there was a delay in some payments being made, especially to a number of accounts in Canada JPG.

 

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