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Dec 24 2013
By: RuiSantos75 First Son 5 posts
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Need urgent help please.

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9 replies 1549 views Edited Dec 24, 2013

hi,im trying to Login my account but no sucess,i tryed to LOG my ps3 account into my ps4 today when i bought a ps4 and i get this error PSN ERROR E-82E01050.

 

Can anyone help me here?
Tryed to reset my password but i cant,dont know whats wrong,i had to create this account because i could not log with my other one.

thank you

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Treasure Hunter
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Re: Need urgent help please.

Dec 24, 2013

RuiSantos75 wrote:

hi,im trying to Login my account but no sucess,i tryed to LOG my ps3 account into my ps4 today when i bought a ps4 and i get this error PSN ERROR E-82E01050.

 

Can anyone help me here?
Tryed to reset my password but i cant,dont know whats wrong,i had to create this account because i could not log with my other one.

thank you


Welcome to the forums.

 

This seems like one of these errors that you have to just wait to be finished. Looks like a code very few has experienced to me, but then again, I'm not an expert.


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First Son
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Re: Need urgent help please.

Dec 24, 2013

Hi,thanks for your reply,so what can i do? i cant log into psn and my account on both ps3/ps4.

Thank you

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Treasure Hunter
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Re: Need urgent help please.

Dec 24, 2013

RuiSantos75 wrote:

Hi,thanks for your reply,so what can i do? i cant log into psn and my account on both ps3/ps4.

Thank you


I would reccommend checking the internet connection, restarting the router, restarting the PS3/ PS4, and try using both accounts on both consoles.


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First Son
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Re: Need urgent help please.

Dec 24, 2013

ok i tryed now to log into my Ps3 online and give me the error 8002a231

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MVP Support
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Re: Need urgent help please.

Dec 24, 2013

@RuiSantos75 

 

|Welcome to the PlayStation Community Forums

 


For what I've come to gather the error code you have included is accompanied by the following text.

 

access to sony entertainment network by this account has been banned or temporarily suspended.
(E-82E01050)

 

 

For further assistance with this issue, you will have to get in contact with SONY CS

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific


Live Chat
https://support.us.playstation.com/app/contact_options

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First Son
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Re: Need urgent help please.

Dec 24, 2013

whats the number assist for this in portugal? thank you

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MVP Support
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Re: Need urgent help please.

Dec 24, 2013

RuiSantos75 wrote:

whats the number assist for this in portugal? thank you


 

That would be:

 

Portugal PORTUGAL (PT)
707 23 23 10
suportederede@pt.playstation.com

 

 

I got the info from here:

http://faq.en.playstation.com/app/answers/detail/a_id/842/c/502/session/L3RpbWUvMTM4NzkxMDgyMi9zaWQv...

 

 

So you know, this is the URL for Portugal PlayStation website:

http://pt.playstation.com/

 

 

Good luck.

 

 

 

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First Son
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Dec 24, 2013
Many thanks,apreciate the help here.
Cheers.
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MVP Support
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Re: Need urgent help please.

Dec 24, 2013

Glad to be of help.

 

Happy Holidays!   ^_^

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