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Nov 18 2011
By: Blazeking Fender Bender 3916 posts
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Need to deactivate consoles that are broken? Here's how to do it.

11 replies 20054 views Edited Nov 18, 2011

http://us.playstation.com/support/answer/index.htm?a_id=2616

How do I activate/deactivate my console(s) if I don't have access to them, or want to use a PC?

Answer ID: 2616

Deactivating All Consoles

  1. Log-in to your PSN account at https://account.sonyentertainmentnetwork.com/login.action
  2. Click on the Account tab on the top of the screen and then choose Media and Devices on the left side.
  3. Four boxes will appear on the right: one for Video, Game, Music and Comics. Click on the V symbol in the Game box and then choose Deactivate All.
  4. Click Yes to confirm deactivation.

Note: Once you have performed this deactivation you will be unable to repeat it for 6 months.

Using this method will deactivate every system. You will need to reactivate the ones you are currently using. The new activation policy only affects new downloads from now on. Anything you've purchased before the policy went into effct still retains the 5 activation limit.

This made me soooo happy. It's a nice compromise. For people that have went through numorous systems due to the ylod, it's nice to get those activations back.

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Monster Hunter
Registered: 02/06/2009
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Nov 20, 2011

i wonder if i can disable only the broken device.... because seriously i dont want to disable ALL

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MVP Support
Registered: 08/04/2009
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Nov 20, 2011

Right now that's the only option.

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Fender Bender
Registered: 12/06/2005
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Nov 21, 2011

eilegz wrote:

i wonder if i can disable only the broken device.... because seriously i dont want to disable ALL

It's either send in the broken one so they can deactivate it or or do the blanket deactivation.

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Big Daddy
Registered: 12/24/2007
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Nov 25, 2011

you can easily reactivate the devices you currently use going through the systems menu again.

Furiously Chaosing
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First Son
Registered: 04/30/2013
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Mar 9, 2015
My Ps Vita had a cracked screen so I took it back to Gamestop and used my warranty to replace my Ps Vita Then I deactivated all using my new Ps Vita but can't activate my video content got really upset but can play my games again.
Brandon Dougall
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MVP Support
Registered: 11/29/2007
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Mar 9, 2015

alphaomega169 wrote:
My Ps Vita had a cracked screen so I took it back to Gamestop and used my warranty to replace my Ps Vita Then I deactivated all using my new Ps Vita but can't activate my video content got really upset but can play my games again.

Video cannot be deactivated online this way,  the only way to deactivate video is to contact Sony, and ask them to deactivate Video. (also note you shouldn't of bumped a 4 year old thread.)

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First Son
Registered: 11/09/2015
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Nov 9, 2015
Thank God for this I'm on my fourth ps3 and I'm on my third PS Vita yellow light of death makes it so you can't deactivate and reactivating is not that bad
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First Son
Registered: 10/16/2015
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Feb 13, 2016
The option isn't showing for me
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First Son
Registered: 02/12/2016
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Re: Need to deactivate consoles that are broken? Here's how to do it.

Feb 13, 2016
I can't get on my playstation 3 account because stuck on my broken system
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