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May 26 2012
By: kikuichimuji First Son 4 posts
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Need Help for Password Reset.

2 replies 72 views Edited May 26, 2012

Hi Good day, I cannot login to my PSN asia account. since i forgot my password. Forgot password did not work for me also.it seems like the birthday is incorrect. But i still have the e-mail confirmation. can anybody help me with this? :Confused:


I already e-mailed the american support but it tells me to contact asian support (SG). Still no reply from them. Does anybody here know the e-mail adress of psn asia support? i sent here: support@playstation.com.sg

Thanks.

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MVP Support
Registered: 09/17/2009
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Re: Need Help for Password Reset.

May 26, 2012

Support won't reset your password via e-mail. It's too easy to impersonate another person via e-mail. You have to call them on the phone, and provide additional identifying information. You can get the phone number from the Asia playstation.com sites, but it may not be easy to make any international call to those numbers.  That is intentional, as you are not really intended to use the PSN outside of your own country or region.

GKP
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First Son
Registered: 05/26/2012
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Re: Need Help for Password Reset.

May 27, 2012

I will try to give them a call. I'm currently located in  the Philippines. Thanks a lot for the reply.

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