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Apr 23 2013
By: CSPAM First Son 1 posts
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My wallet show a $0.00 balance???

4 replies 224 views Edited Apr 23, 2013

I rented a movie back on 3/8/13, for $3.99. I put $25.00 in my wallet. Now my wallet shows a $0.00 balance. Where can I find account info on this transaction? Or where can I find the rest of the money that was in my wallet?

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MVP Support
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Re: My wallet show a $0.00 balance???

Apr 23, 2013

CSPAM wrote:

I rented a movie back on 3/8/13, for $3.99. I put $25.00 in my wallet. Now my wallet shows a $0.00 balance. Where can I find account info on this transaction? Or where can I find the rest of the money that was in my wallet?


Welcome to the PlayStation Community.

 

Using the XMB menu you can go to account management then transaction management to see your transations.

 

BRIT-KO

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MVP Support
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Re: My wallet show a $0.00 balance???

Apr 23, 2013

Does anyone else use your console and maybe it's logged in with their PSN ID?  Otherwise, BRIT has the right suggestion.

 

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Keyblade Wielder
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Re: My wallet show a $0.00 balance???

Apr 23, 2013

Yeah if anyone else uses you console and you don't require a password to make purchases it may have been used up by another person.  BRIT is also correct in that you can check to see your transaction history.  Check that out and I hope you find what the issue was. Good luck.

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Re: My wallet show a $0.00 balance???

Apr 23, 2013

vfr_800_rider wrote:

Does anyone else use your console and maybe it's logged in with their PSN ID?  Otherwise, BRIT has the right suggestion.

 

P.S. BRIT: congrats on the MVP rank!


Thanks vfr, appreciate it.

 

BRIT-KO

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