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Jan 11 2013
By: chilloutbtc First Son 1 posts
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My PSN account is hacked

[ Edited ]
17 replies 5965 views Edited Feb 4, 2013

Sony, please get me back my account. I swear to God it was originally mine. I don't know why when my try to login it says the password has been changed, i never told people my password. Please get it back for me, please. I beg you, that account has many contents. After he hacked it, he changed all the info so I couldn't login. Sony, you are the last hope for me. I beg you please. Please get it back for me. Thanks

 

Edit: removed email information

Message 1 of 18 (5,965 Views)
Keyblade Wielder
Registered: 10/01/2008
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Re: My PSN account is hacked

Jan 11, 2013

You can call Sony PlayStation Support at (800) 345-SONY. This is the same phone number as (800) 345-7669. Tell Sony what happened. Nobody here on the forums can get your account back for you. Only Sony can do that. 

 

And you should not post your email on the forums. You should learn to keep your PSN information to yourself.

 

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Message 2 of 18 (5,955 Views)
Lombax Warrior
Registered: 08/14/2005
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Re: My PSN account is hacked

Jan 11, 2013

mine was hacked too, hey made purchases off my card

I survived the psp 2.0 update
Message 3 of 18 (5,949 Views)
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Survivor
Registered: 08/21/2011
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Re: My PSN account is hacked

Jan 11, 2013
ALWAYS delete transaction info after every purchase. If your account gets hacked without deleting it he can do unlimited purchases with it... well until all your money is used up...

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Shinra Executive
Registered: 01/09/2010
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Re: My PSN account is hacked

Jan 11, 2013

I hate to be the bearer of bad news, but your accounts were NOT, I repeat NOT "hacked".

 

The only way someone can gain access to your account is if they have the password, somehow they got it, probably from you, possibly a friend, you really only have yourselves to blame & no one here can assist you in getting your accounts back.

 

If you do call Sony make sure you can prove that the account was yours, otherwise Sony only has your word for it, if you can't prove it you're stuck.

 

Good luck!

Message 5 of 18 (5,930 Views)
Survivor
Registered: 08/21/2011
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Re: My PSN account is hacked

Jan 11, 2013

BRIT-KO wrote:

I hate to be the bearer of bad news, but your accounts were NOT, I repeat NOT "hacked".

 

The only way someone can gain access to your account is if they have the password, somehow they got it, probably from you, possibly a friend, you really only have yourselves to blame & no one here can assist you in getting your accounts back.

 

If you do call Sony make sure you can prove that the account was yours, otherwise Sony only has your word for it, if you can't prove it you're stuck.

 

Good luck!


Well, if its an old account it might still need to have it's password changed. But I believe you get another message for that.

 

But if he's sure he didn't gave his PW to anyone the only option is that he has a Keylogger. I'm pretty sure a PS3 is immune for that so it must be on his computer if that's the case.

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PlayStation MVP
Registered: 11/06/2011
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Re: My PSN account is hacked

Feb 4, 2013

That is most unfortunate.  I would contact Sony immediately to see if they can resolve the situation.  It is unfortunate when situations like this occur.

 

I wish you the best of luck in you search for help.  Perhaps someone here can even help you out.  After all, that is what we are here for.Smiley Happy

 

I hope your day gets better, and tomorrow is even brighter.

 

Welcome to the Forum friend.

 

Moble

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First Son
Registered: 03/01/2013
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Re: My PSN account is hacked

Mar 1, 2013

Same thing has happened to me & did not share any info,you must work for Sony

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Shinra Executive
Registered: 01/09/2010
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Re: My PSN account is hacked

[ Edited ]
Mar 1, 2013

w0nt_back_d0wn7 wrote:

Same thing has happened to me & did not share any info,you must work for Sony


Moble, me?, nope neither of us work for Sony, password access is usually the only way to get access.

 

BRIT-KO

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PlayStation MVP
Registered: 11/06/2011
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Re: My PSN account is hacked

Mar 1, 2013

If I worked for Sony,  I would be a whole lot happier.

 

Nope, just a FanMan.Smiley Wink

 

Moble

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