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Feb 04 2013
By: Nexiposa First Son 1 posts
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Motorstorm RC Complete Edition: Voucher error

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3 replies 248 views Edited Feb 9, 2013

Hello,
I bought Motorstorm RC Complete Edition on December 30th of 2012.
There were issues concerning this game (missing DLC) that Sony resolved by sending a voucher to the gamers who bought this game.
Now the problem is, this voucher gives me an error everytime I try to use it on the PlayStation Store (error NP-2244-2)
Therefore, I can't download  Motorstorm RC Complete Edition on my PS Vita.

Is there a way that I can get refunded, and then buy the "fixed" Complete edition on the PS Store ? or having a voucher that works maybe ?

PS: I cannot contact the customer service by phone, since I'm currently in Japan.

Thank you! 

 

Edit (02-09): Problem solved thanks to the Playstation Consumer Service :smileyhappy:

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Re: Motorstorm RC Complete Edition: Voucher error

Feb 4, 2013

Nexiposa wrote:

Hello,
I bought Motorstorm RC Complete Edition on December 30th of 2012.
There were issues concerning this game (missing DLC) that Sony resolved by sending a voucher to the gamers who bought this game.
Now the problem is, this voucher gives me an error everytime I try to use it on the PlayStation Store (error NP-2244-2)
Therefore, I can't download  Motorstorm RC Complete Edition on my PS Vita.

Is there a way that I can get refunded, and then buy the "fixed" Complete edition on the PS Store ? or having a voucher that works maybe ?

PS: I cannot contact the customer service by phone, since I'm currently in Japan.

Thank you! 


There is a "Contact Us" link at the bottom of this page. Contact them by e-mail.

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First Son
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Re: Motorstorm RC Complete Edition: Voucher error

Feb 27, 2013
I had the same issue, but i can´t find this suport email.
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First Son
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Re: Motorstorm RC Complete Edition: Voucher error

Feb 28, 2013

I'm having a similar problem and can not solve.

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