Hi, I tried to play Ultimate Marvel vs Capcom 3 and I got a message saying that I could buy the 2 extra characters Shuma-Gorath and Jill. The issue is I already bought them on November 18th 2011. I went into the PS store to redownload them and they and several other things are not in my download list. It is as if I never bought them. Even though I have on my TV screen the purchase confirmation from my acct management screen showing the purchase. What is going on here and how do I correct this?