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Jun 05 2011
By: DarkenSX First Son 5 posts
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Missing all my previous Purchases before outage!

9 replies 323 views Edited Jun 5, 2011

What title Says what do i do about this how do i restore it Some one help Please i had over $200 in purchases on my account that were legit

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First Son
Registered: 06/05/2011
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Re: Missing all my previous Purchases before outage!

Jun 5, 2011

i'm in the same boat. However My issue is my network id is not the same. My old one is jetlian but the new one is zachli.If your using the same ps3then check your history  under friends

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First Son
Registered: 06/05/2011
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Re: Missing all my previous Purchases before outage!

Jun 5, 2011

same ps3 and id checked history and no dice

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First Son
Registered: 06/05/2011
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Re: Missing all my previous Purchases before outage!

Jun 7, 2011

Still no Help Come On Sony Why is Every Thing i had purchased Before the Outage Gone From My Account I had $200+ in Stuff Bought Seriously I Would Think You Would Do Something about this Over $200.00 is Not Pocket Cash To Some PPL You Know!!

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Last Guardian
Registered: 10/14/2007
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Re: Missing all my previous Purchases before outage!

Jun 7, 2011

two thirds of my 500 games are gone... Sonys gonna get a ear when an if I get a SR to answer the freakin phone

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First Son
Registered: 06/05/2011
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Re: Missing all my previous Purchases before outage!

Jun 7, 2011

I feel for ya i just hope our issues dont fall upon def ears unfornatly i wouldnt touch and xbox due to all the fees you get hit with (live, Almost No free Market Content and whats free isnt usally worth dloading, also certain games are pay to play ontop of lives fee)

That Said Its either ps3 or wii but wii for me is meh soooo.... here i stand waiting Patiently Hoping I Have not lost 200+ Dollars

all because Some Hacker(s) Thouht it would be fun to mess with sonys servers at the cost of others expense...

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Splicer
Registered: 03/25/2009
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Re: Missing all my previous Purchases before outage!

Jun 8, 2011

More info, please, maybe?

Like, are all the downloaded items gone off your 'list' in the PSN store?

From the XMB, go to Account Management > Transaction Management > Downloads List

If they aren't there, check that the purchase was ever completed with > Transaction Management > Transaction History

After that, if your things are still up and gone, I assume you'd have to call Sony directly.

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First Son
Registered: 06/05/2011
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Re: Missing all my previous Purchases before outage!

Jun 9, 2011

I Did all That Its Like My Accout Was Wiped

Both Download list Recent purchases And Transactions Dont Show My Stuff Prior to Outage I Sent Account/Billing An Email 2 Days ago Waiting to here back. And Phone Support Wont Work AS I live in EST Zone And thier in PST Im Not Home When They Are Open

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Last Guardian
Registered: 10/14/2007
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Re: Missing all my previous Purchases before outage!

Jun 10, 2011

half mine were missin too, just will take awhile to sync up

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First Son
Registered: 12/28/2008
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Re: Missing all my previous Purchases before outage!

Jun 29, 2011

I seem to ba having a similar problem.  I finished background downloading my two free "welcome back" games the other night.  After if finished my PS3 shut off.  When I started up the next day...everything from the playstation store is gone from late March to present.  My videos, demos, games

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