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Feb 01 2013
By: mochuuu SCEA 1487 posts
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Metro: Last Light Preorders

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52 replies 835 views Edited Feb 7, 2013

Hello, 

 

I've received a few inquiries about pre-orders on the PlayStation Store for Metro: Last Light and that the product is no longer on the PS Store. I will look into this today and update this thread on any information I can provide. 

 

Thanks! 

 

2/5/2013 Update: 

 

Hi everyone, have the following provided by the PS Store team: 

 

"We’re aware that Metro: Last Light is no longer listed as a pre-order on the PlayStation Store. We’re preparing refunds to those who had the title pre-ordered. Look for a message on your PS3 inbox within the next 2 – 3 weeks.”

 

I'll have updates when I've confirmed that the refunds have been processed; so feel free to subscribe to this topic if it's helpful. 

 

2/7 Update: 

 

Just received confirmation that refunds should be received no later than next week, Tuesday, 2/12. If this date passes and you pre-orded the game, but have still not received your refund, please post here.

- morgan haro - PlayStation.com
@morganharo


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PlayStation MVP
Registered: 02/16/2003
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Re: Metro: Last Light Preorders

Feb 5, 2013
Any update on this?
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SCEA
Registered: 06/22/2009
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Re: Metro: Last Light Preorders

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Feb 5, 2013

Hi everyone, have the following provided by the PS Store team: 

 

"We’re aware that Metro: Last Light is no longer listed as a pre-order on the PlayStation Store. We’re preparing refunds to those who had the title pre-ordered. Look for a message on your PS3 inbox within the next 2 – 3 weeks.”

- morgan haro - PlayStation.com
@morganharo


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Lombax Warrior
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Re: Metro: Last Light Preorders

Feb 6, 2013
that's a pretty long time to get a refund
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Lombax Warrior
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Re: Metro: Last Light Preorders

Feb 6, 2013
will we still be able to keep homefront which we got free with our pre order?
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SCEA
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Re: Metro: Last Light Preorders

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Feb 7, 2013

2/7 Update: 

 

Just received confirmation that refunds should be received no later than next week, Tuesday, 2/12. If this date passes and you pre-orded the game, but have still not received your refund, please post here.

- morgan haro - PlayStation.com
@morganharo


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SCEA
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Re: Metro: Last Light Preorders

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Feb 7, 2013

SLICKBACK62 wrote:
will we still be able to keep homefront which we got free with our pre order?

Yep. 

- morgan haro - PlayStation.com
@morganharo


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Lombax Warrior
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Re: Metro: Last Light Preorders

Feb 7, 2013
cool thanks for letting us know
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First Son
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Re: Metro: Last Light Preorders

Feb 8, 2013
This was easy to find, I looked and typed metro... since I did not see the refunds in my account. Thank you for the information.
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First Son
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Re: Metro: Last Light Preorders

Feb 11, 2013
I'm sad for this pre-order, but now I just waiting for my refund.
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