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First Son
Registered: 06/19/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

I redeemed the code and got only the Metal Gear Solid VR Missions and not Metal Gear Solid as shown on the card.   Konami says to contact Sony to get a new code. 

https://us-support.konami.com/link/portal/15035/15044/Article/7345/When-I-enter-my-code-from-my-MGS-...

People in telephone support at Sony don't seem to know about this issue, so I'm basically getting the runaround so far.   One would hope that Konami would communicate with Sony before sending its customers off to ask for Sony to do something, but I guess that's too much to expect.


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First Son
Registered: 07/10/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

[ Edited ]
Jul 10, 2013

They told me to send a copy of my voucher and receipt of the game (which I don't have anymore) to a specific email address. They will answer in 3 to 5 days. This is crazy. I am so **bleep** off right now!

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First Son
Registered: 06/14/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

i know but so far they haven't asked for the voucher and recipe and i still have it since it has the preorder thing for smt 4 on it

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First Son
Registered: 07/10/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

what do you mean with "so far"? Is there another way to fix this problem? 

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First Son
Registered: 06/14/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

i mean i contacted sony and they gave me a reguest thing but haven't asked for the voucher or recipe yet or so far

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First Son
Registered: 07/10/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

Let me know if you find a faster way to fix this. I sent the email but, of course, didn't get any answer yet.

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First Son
Registered: 06/14/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

Jul 10, 2013

i was going to take a picture jsut in case but i just tried it and it seem to work so try it again and see if its being nice now

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First Son
Registered: 07/10/2013
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Re: Metal gear solid legacy collection retail package download voucher not working?????

[ Edited ]
Jul 10, 2013

Went back to Best Buy and replaced the copy of the game. It was a better idea than waiting for Sony.

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