Hi, I just reveive my amazon package and I not able to use the codes they provide me to redeem Cloud and Yuna DLC. even the hard cover guide codes DLC not able to redeem as well. anyone can help?
PSNProfiles shows your PSN account registered in Singapore.
Was the game ordered from the American Amazon site? If so, the codes won't work on your account since PSN codes are region-locked. They will only work on accounts registered in the North American region.
You could make a new account registered in United States and redeem the codes through that.