08-22-2007 08:49 PM
To reset your password do the following:
MACKiE wrote:i forgot my password for my psn account... can anyone help me.. there is no security question i can see.. i went to every catigory... can anyone help me??? please!
04-07-2010 03:00 AM
hi...i have a question i forgot my password for playstation network and i go to forgot my password and then show me my brth day and i dont remeber what brth day i put...can somebody help me???????and can i back up my trophy???'
04-07-2010 10:01 AM
I have the same problem, im surprised at the amout of people with the same problem. So wut DO I DO.
Unfortunately in order to reset your password you MUST have the date of birth, as well as the E-Mail address listed for the account. If you do not have this information, you'll have to contact customer services:
Sony Computer Entertainment America
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. - 6:30 p.m
Press zero at any time during the automated process to speak to a customer service agent.
04-09-2010 04:58 PM
guys i have a little different problem
my PS3 had the YLOD and i lost all my account information however i know the e-mail bs unfortunatly i don't know the date of birth.
i tried entering my e-mail but it said it's disabeld !!!! what should i do ?
04-09-2010 05:14 PM
I had have a similar problem like 2 weeks ago.
I changed my password for a while to let my brother log in into my account without let he know my real password into other PS3 system...
So then... he logged it and changed it! -.-"
And then, he forgot the new password... So...? CAOS!
When i tried to recover my password using the "Playstation Password Recovery System" i put my Date of Birth and for my surprise, it was WRONG.
??? huh?! I don't know why it was wrong... I created it...
So thought in just.... create other account, but... What about my trophies, friends, purchases?
Finally, my brother remember the password... so i get saved. -.-"
But my Birthday stills wrong... And i can't change it. =(