Aug 02 2016
By: Dead-Sync MVP Support 5768 posts

[INFO] PSN Account Security

[ Edited ]
0 replies 81478 views Edited Jan 31, 2017

PlayStation Network Account Security


Your Sony Entertainment Network (SEN) account is your PlayStation Network (PSN) account, and good security practices are essential to prevent your SEN/PSN account from becoming compromised. Remember that you are responsible for all activity on your account. Because of this, it is very important that you do your best to ensure that you are the only person using it.

This thread contains some tips you can use to keep your account as secure as possible, and also outlines what you should do in case you believe your account has been compromised or if your PlayStation console is lost or stolen.


Click the drop-down to view each category.


NOTE: Sony will never ask you for your password, so if you are asked, do not give your password to anyone for any reason.


How to keep your PSN Account secure

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What to do if you think your PSN Account is compromised

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What to do if your PlayStation Console is lost or stolen

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How to tell if a message from PlayStation is authentic

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The support article: "How to keep your PlayStation Network account safe" contributed to this post.

Note that the links and phone numbers in this thread are for United States and Canadian PSN Accounts. Click here to visit the Playstation website of a different country or region.


CUSTOMER SERVICE: 1-800-345-7669 (Mon - Fri, 8am - 8pm PST)

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