I've been Searching the forums for a solution to the same problem im having. Try to D/L game updates from the server and time remaining skyrockets to 1000-2000 minutes and gets the "80710723" Which is a code for a timeout error. I've been tryin to fix this problem for 5 hours today I finally called and got a hold of Customer support and they told me to open specific TCP ports and UDP ports. If this works look for a new thread up here for the details I think it will help a lot of ppl with the same problem. Also from lookin around on the forum someone said that the immense influx after Christmas could be flooding the network. But I'm gonna open the ports and see if thats the key.