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Lombax Warrior
Registered: 10/10/2010
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Re: I can't add funds to my wallet?

Nov 2, 2011

What are you talking about? The $1 is a hold on funds, not a charge, there is a difference. You'll be refunded in time.

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MVP Support
Registered: 08/07/2009
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Re: I can't add funds to my wallet?

Nov 18, 2011

There's no issue with credit cards, you just dont' know what you're doing/making this stuff up.

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Wastelander
Registered: 09/05/2011
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Re: I can't add funds to my wallet?

Nov 18, 2011

Guys, Guys.... and ladies....

For those who were unaware,  PSN was down for a prolonged maintenence last night and this would have impacted everyting, including wallet funds.

The maintenence is now complete and you should now be able to use all the functions with ease.

Thank you.

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Hekseville Citizen
Registered: 02/25/2008
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Re: I can't add funds to my wallet?

Nov 18, 2011

It is still happen it is 2:00 am pst and can not add funds

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First Son
Registered: 11/18/2011
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Re: I can't add funds to my wallet?

Nov 18, 2011

Same here.

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Hekseville Citizen
Registered: 02/25/2008
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Re: I can't add funds to my wallet?

Nov 18, 2011

Becareful people, Just did it with a $50 dollar card and it went through but there is nothen in my wallet. I tryed to do it again and it says that the card has been usedSmiley Sad

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Wastelander
Registered: 09/05/2011
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Re: I can't add funds to my wallet?

Nov 18, 2011

Just to check again.  I know this sounds elementary, but please can you ensure that you are using the correct currency for your accounts region. 

Other than that, the quickest and best way for you to resolve this issue is to follow the link below, and in my experrience, a phone call is the most efficient method:

http://us.playstation.com/support/contact_options/index.htm

I'll keep an eye out on this thread and I'll also see what I can discover on my end and  post info as soon as I know.

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Splicer
Registered: 06/21/2008
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Re: I can't add funds to my wallet?

Nov 20, 2011

I've been in the same boat as you guys now several times in the last two years. A few times a year this always seems to happen to me. Back in October I was able to buy Pay Day: The Heist with no problem, the very next day my PSN refuses to add funds to the wallet. I know my information hasn't changed and I know that my credit card isn't the issue since I contacted my credit card company and they told me Sony's not validating my card on their end and that the problem isn't me or the credit card company.

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First Son
Registered: 02/17/2011
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Re: I can't add funds to my wallet?

Nov 20, 2011

And now another voice...

I've had some intermittent success/failure with buying and adding funds within the last 2 weeks.  Bought a game online (Real Steel) 2 days ago, then bought some add-ons (Designer and the UltraTech Body) , including adding funds for the second item, yesterday without an issue, but then today, I can't add any funds OR purchase items with the funds I have listed in my wallet.

I think SONY should put up a network 'Notice Board' on their site.

It doesn't have to be Uber-explanatory, but just something simple, like...

"

No Network Outages - All Areas"

...and then when there are outages...

"

U.S. - Network Outages Known/Reported (PSN Store)

Asia - Network Outages Known/Reported (Online Gaming)

South Americe - Network Outages Known/Reported (Network Streaming)

No Network Outages - All Other Areas"

...or even break it down into regions...

"

U.S. - Northwest region(s) - Network Outages Known/Reported (PSN Store)

U.S. - Southeast region(s) - Network Outages Known/Reported (Online Gaming)

Canada - Western region(s) - Network Outages Known/Reported (PSN Store)

No Network Outages Reported - All Other Areas"

If then an issue lasted longer than a few days, THEN maybe spin out a comment that it's being worked on and/or a small explanation as to probable cause, etc, for the region(s) affected.

It's a small, simple board that effectively shows the community that uses/supports and pays for their services gets some acknowledgement with issues.

I realize this post doesn't give any new info, or solutions to the issue, but I do humbly appreciate you're kindness in letting me rant .

And for those who aren't happy with ranters - my apologies .

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First Son
Registered: 12/18/2011
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Re: I can't add funds to my wallet?

Dec 18, 2011

I Cant Add Funds Either And I tryed adding funds through the qriocity website but it said "Sorry Cannoot Add Funds, Please Try Again Later" Please Help!

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