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First Son
Registered: 05/22/2013
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Re: I can't add funds to my wallet?

May 22, 2013

Same here :

 

I have a problem,when I try to add my CC I receive the message that my card is not valid.

 

I checked, confirmed, reconfirmed every field of the form, everything matches, my Billing Adress, my ZIP code, the CC Number, the Exp. Date, everything and it still does not work.

 

Does anyone have a solution for this? I want to BUY stuff, give MY money to Sony, buy original games, DLCs and stuff and this ridiculous burocracy does not allow me to do so.

 

I read a lot of topics and a lot of ppl share this problem.

 

 

PirateBay does not charge you and there is no burocracy, just download and have fun.

It's easier to use a .ISO in PS3 than buy the original game in the PSN Store.

 

NICE costumer service.

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First Son
Registered: 05/23/2013
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Re: I can't add funds to my wallet?

May 23, 2013

yo tambien tengo esta jodido problema no puedo creerlo actualizan pero la cagan hay que hacer protesta para que nos hagan caso a este problema soy de mexico

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First Son
Registered: 05/30/2013
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Re: I can't add funds to my wallet?

May 30, 2013

Same problem here. How do I request a refund for the money sitting in my wallet as well?

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MVP Support
Registered: 03/01/2010
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Re: I can't add funds to my wallet?

May 30, 2013

viktorwilt wrote:

Same problem here. How do I request a refund for the money sitting in my wallet as well?


You don't. Once money is in your wallet it's non-refundable. It is spendable though.

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First Son
Registered: 06/28/2010
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Re: I can't add funds to my wallet?

Jun 17, 2013

I see that this problem is still going strong almost 2 years later. I'd really love to buy some games, but not a lot of games on the store are $20 or $50. Who do I have to send a message to, to get this addressed?

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First Son
Registered: 06/26/2013
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Re: I can't add funds to my wallet?

Jun 26, 2013

I cant even add funds or buy any games still and its been 2 days and there saying is your billing address the way it should be o sorry we cant look up your info on or computers but please fallow these steps... problem is what happens if  you all ready have... This is the first time i had this problem...

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First Son
Registered: 06/26/2013
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Re: I can't add funds to my wallet?

Jun 26, 2013

I've added my credit card to my account, it's completely updated and is it valid. I just keep an error saying "We've encountered an error while processing your order. The transaction has not been completed. please try again."

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First Son
Registered: 06/19/2013
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Re: I can't add funds to my wallet?

Jul 1, 2013

I get the same thing.  Card is valid and was just used on Amazon earlier, it's not the card or the way it's entered.  I even deleted out each field and re-entered the information.  PSN problem.

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First Son
Registered: 07/01/2013
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Re: I can't add funds to my wallet?

Jul 1, 2013

I'm having the same problems aswell. I've tried to add funds via my computer and ps3 but nothing works.

 

I've tried to delete and re-enter my card information but that didnt work either

 

**bleep** is wrong? it worked for me on the 18th of June when i bought playstation plus.

 

I just wanna buy some games.

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Hekseville Citizen
Registered: 08/14/2008
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Re: I can't add funds to my wallet?

Jul 3, 2013

Do the folks at Sony realize just how much money they are losing because of this ???  **bleep** !?

 

Nothing like seeing an awesome sale, load up the cart with games....Then not be able to buy them. Smooth,

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