Showing results for 
Search instead for 
Do you mean 
Reply
First Son
Registered: 06/07/2013
Offline
9 posts
 

Re: I can't add funds to my wallet?

Dec 31, 2013

Just bought a $50 PSN card at Play & Trade so I could get a couple season passes. But it doesn't work. It won't give me any explanation, just the error message "The funds could not be added to your wallet." I even downloaded an update and restarted the PS3 before trying any of this.

 

"This PSN Card has a value of $50.00.
Do you want to add these funds to your wallet?"

 

Then I hit "Yes" and the "Yes" flashes a few times before the error message comes up.

 

The only solutions I've seen so far are "call support" (and apparently that hardly ever works) and "wait anywhere from a few hours to a few days."

 

It's clearly recognizing the card, and I've tried restarting the PS3 twice now. What gives?

Message 321 of 329 (2,188 Views)
Reply
0 Likes
MVP Support
Registered: 03/01/2010
Online
17373 posts
 

Re: I can't add funds to my wallet?

Dec 31, 2013
Message 322 of 329 (2,186 Views)
Reply
0 Likes
First Son
Registered: 06/07/2013
Offline
9 posts
 

Re: I can't add funds to my wallet?

Dec 31, 2013

Pretty sure. The guy called over the manager to do something on the computer, and the manager knows his **bleep** enough that the company flew him out to E3 this year.

 

It says the PSN card has a value of $50.00 whenever I put in the code, so it LOOKS like it recognizes it.

Message 323 of 329 (2,180 Views)
Reply
0 Likes
First Son
Registered: 01/01/2014
Offline
2 posts
 

Re: I can't add funds to my wallet?

[ Edited ]
Jan 1, 2014

I used PayPal.... my paypal and credit card were CHARGED for $25, then I got a "transaction was unsuccessful" message on the wallet website. I still have 0 funds, but am short $25 on my credit card and paypal. What is this?

Sony's customer support number automatically hung up on me. Did I just get robbed?

Message 324 of 329 (2,154 Views)
Reply
0 Likes
First Son
Registered: 02/01/2014
Offline
1 posts
 

Re: I can't add funds to my wallet?

Feb 1, 2014
I am now having the same problem, I'm not sure if it is a problem on sonys end or paypal. all i want to do is put money from my paypal to my psn wallet, why is that so hard.

Has anyone got this fixed by sony or a proper answer?
Message 325 of 329 (2,029 Views)
Reply
0 Likes
First Son
Registered: 02/07/2014
Offline
1 posts
 

Re: I can't add funds to my wallet?

Feb 7, 2014
And I couldn't add funds 6 months ago so they told me to wait. I tried again today and it still doesn't work. My Xbox One is going to be so cool
Message 326 of 329 (2,002 Views)
Reply
0 Likes
First Son
Registered: 02/07/2014
Offline
1 posts
 

im stuck at ps store help

Feb 7, 2014

i cant go and see my download i pre-order alot of thing's

Message 327 of 329 (1,998 Views)
Reply
0 Likes
First Son
Registered: 03/11/2014
Offline
1 posts
 

Re: I can't add funds to my wallet?

Mar 11, 2014
I had the same problem and I was doing it over and over and it didn't work. One of the guys up there said "use pay pal" that worked the first time for me.
Message 328 of 329 (1,852 Views)
Reply
0 Likes
First Son
Registered: 03/18/2014
Offline
1 posts
 

Re: I can't add funds to my wallet?

Mar 19, 2014

I was having this problem (AGAIN - and have been for over a year) even though it was supposedly fixed.  When I went in to my billing information, some of it had disappeared - the system wasn't recognizing the expiration year nor the security code.  I had to completely re-enter the credit card info for it to work.  :-/  

Message 329 of 329 (1,812 Views)
Reply
0 Likes