I called customer service and they told me there was no such thing as an error 56 and that it was a credit card problem or an Internet then I told them it was neither of those an they continued to insist it was an error on my end not there's .
Yup. I almost got the same response. They ignored what error I told them. I told them very clearly that it was error (56) but he did not explain the error. I hope the maintenance on Nov 11th will fix this problem.
hey guys i know this subject is old but i really REALLY would like this mess to end i just went through hell with some one to get a 100$ card to buy some games right? and the bloody thing keeps telling me wrong, ERROR! what should i do i mean.... what the hell?
So i`ve read all messages for help or helping ones and this really is sad, trully. I mean its almost the end of 2012 and they haven`t fixed it yet? what do they want a mass break out of very unhappy costumers or something ? because i would be glad to join in the rebolt because of this sinister problem. They need to fix this NOW!.
I used to have my visa credit card linked to my account info and buy games and content, but the info deleted itself, some weeks ago I wanted to buy Retro City Rampage and I couldnt add founds nor add my billing info again, I got some mail from customer support and they just told me to check that my info was correct, but didnt solve my problem, I also tried calling and was worse, I was talking with recordings.
I called my bank and they told me my card is ok, Ive been still trying but it says my card info is not valid on PC, PSP and PS3.
Some customer support ppl told me to get psn cards, but here where I live those are hard to find and more expensive.
I used that same card on xbox live and I didnt have problems, please fix this issue, Ive seen this problem in many forums all around the world, even here:
Just chiming in to say I'm another also having the exact same problems. Went over card info, funds, use of capital letters, region, account info, etc etc etc. Everything was 100% matching and correct, yet I still get error (80551002) when trying to buy directly, and the bit about "funds could not be added" when sending to cart and trying to buy from there.
I seriously cannot believe I was actually considering buying a Vita and getting PSN+, no wonder Sony is called anti-consumer.