I am trying to change my password but my playstation account email is no longer valid and apperently I have no secret question what do i do?
Solved! Go to Solution.
Try this! I suspect the number will be overloaded.
If you cannot receive messages at the e-mail address you have registered as your sign-in ID, before changing your password, make sure you have an e-mail address where you can receive messages and then contact PlayStation® Consumer Support.
Here's some very useful password reset information on the PlayStation Knowledge Center: Click Here
Well I can't get emails becuz i changed internet providers so i cant do any of it and when i enter the password in on my ps3 it tells me it is invalid after i updated firmware
+ Posted by Jeff Rubenstein // Social Media Manager
Q: I’m having trouble changing my password/I forgot which email I used on my account/I used a fake email to set up my account.
A: Click here for a set of tips on resetting your password. If you’ve gone through the process and are waiting for an email from us, please note that the very large number of requests has caused certain ISPs to slow the rate at which recipients get emails from us. Please be patient as the systems work through the backlog.
From the Knowledge Center:
|Answer ID: 2360|
PlayStation Network is back online. You will need to download and install a new firmware update before you can sign in to your account. Once the update is installed, you will be prompted to change your password. This procedure is one of the new security measures put in place for your protection. Below are some first steps and tips to get you signed in:
Note: PSN services are gradually being restored to different regions of the country and may not yet be active in your area. Please refer to this coverage map for updates. We thank you for your patience as we work to get you connected again.
I've tried everything,but i CAN NOT enter my email address i used to create the account
i understand that but it is a verizon email and now i have comcast i cant get to my emails