Aug 27, 2013
And no as for your question they wouldn't. Sonys customer service can't even give you a proper corporate email that works to file a formal complaint much less own that they have problematic staff and faulty services. Again, best to move on.
Aug 28, 2013
If you need more information regarding any account/console suspensions please use the options listed here:
PlayStation Moderation and Support Guy @ www.playstationsupportforum.com