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Aug 27 2013
By: coolrich38 First Son 1 posts
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How to recover old screen name account info

1 replies 732 views Edited Aug 27, 2013

I had  a account under the screen name richyrich72 that had been gettin unauthorized games charged to it and my account was unable to be opened.....I have recently gotten a new ps3 and was wondering how I would go about gettin that information because I bought games and movies under that screen name and would like to recover the if at all possible.....thank you

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PlayStation Support
Registered: 01/30/2013
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Re: How to recover old screen name account info

[ Edited ]
Sep 23, 2015

Hi coolrich38,

 

Live support chat or a phone call  would be your best bet to resolve any pre-existing account issues, which can be used if this support page does not solve your issue:

 

https://support.us.playstation.com/articles/en_US/Decision_Tree/Password-Reset-Help

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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