11-25-2013 06:28 PM
After 50 minutes on hold get my issue resolved. I finally found out why my birthdate wasn't working, the day was off by 3 days, so just an error on my part when originally registering it. If you can't remember your birthdate entered, they will tell you it.
I try as he said and it work, eg. if your Birthday 19th, I change to 15th and it's done LOL.
Thank SONY for give me headache (>_<)y