apparently i have to know what date of birth i entered when i first created my account or i cant do anything about changing my password that i forgot .. when i go to change my password it has a box for your email, one for your date of birth, and then the captcha but i enter it all in (i know email is correct for sure) and it doesnt recognize it and doesnt give me any help at all.. so am i stuck with not knowing my password since i dont know what date of birth i entered when i made my account?
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Welcome to the PlayStation Community.
You forgot the date on which you were born, didn't your parents tell you?
Yea yea I know, you lied about your age when creating the account, you're not the first & certainly won't be the last.
If you have 'forgot' your DOB you'll have to contact Sony about this, we can't helo you here, sorry.
Here'S Sony's number.
Mon - Sun 6:00AM - 10:00PM Pacific
Customer Service Available Mon-Fri 8am - 8pm
General Enquires - 1-800-345-SONY (7669)
Account & Billing Support -1-877-971-SONY (7669)
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm - LiveChat